About
Shilac USA is a consumer research and change management consultancy, optimizing clients’ productivity, efficiency and potential. Through our commitment to deeper understanding and analysis, we offer tailored solutions to help clients see the world differently. We strive to foster discovery and inspire human connection.
Customized consulting and advising
>> Qualitative market research and analysis
>> Customer journey storytelling
>> Business strategy and change management
>> English language support
What sets us apart
>> We focus on human connection and conduct deep dives to understand people's experiences at a fundamental level. We then communicate those insights through compelling storytelling.
>> With work experience in over 17 different countries, our team brings a truly global perspective.
A sample of our experience
We have had the great privilege of working with a diverse range of clients, such as
>> American tech start-ups navigating scale-up in Japan
>> a firm manufacturing emergency medicine and disaster response equipment
>> a globally recognized educational television program tailoring content for new audiences
>> micro-entrepreneurs, small businesses and franchises in emerging markets
>> policy makers at the World Bank, the Inter-American Development Bank and other multilateral agencies
>> renowned surgeons and academics preparing for international conferences
where we've worked
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